Refund Policy

1. Overview

ConverseWith is a subscription-based software service. This policy outlines when refunds may be issued.

2. Free Trial

• 14-day free trial with full access
• No credit card required
• Cancel anytime during the trial
• Evaluate before committing

3. Paid Subscriptions

Subscriptions are billed monthly in advance. Payments are generally non-refundable once a billing cycle begins.

4. Exceptions

• Service downtime exceeding 7 consecutive days
• Incorrect or duplicate billing
• Failed migration within first 7 days

5. Requesting a Refund

To request a refund, email us with:

• Registered email
• Account details
• Reason for request
• Supporting information (if applicable)

Requests are reviewed within 3–5 business days.

6. Cancellation

• Cancel anytime from your dashboard
• Access continues until billing cycle ends
• No future charges after cancellation
• You can restart anytime

7. Plan Changes

Downgrades take effect at the next billing cycle. No prorated refunds are issued for plan differences.

8. Contact

Questions? Reach us at hello@conversewith.com